Membership FAQ's

Frequently Asked Questions for Memberships

How do I sign up for a Membership?
Our friendly and approachable Front Desk staff can help you decide which membership is right for you by having the opportunity to explain in detail what our Memberships include. They can give you a tour of the facility and show you more in detail of what we offer.

What hours of operation is your Membership Team available?
Our Fitness Centre Reception is available to go over Membership info for you Monday thru Thursday 5:30am to 9:00pm, Friday 5:30am to 8:00pm, Saturdays 7:00am - 5:00pm and Sundays 7:00am - 8:00pm.

What length of Memberships do you offer?
We offer a variety of Memberships to fit a variety of needs. We offer 3 month, annual, and two year term Memberships. By signing up for a longer term you save more $$$!

What is included in a Membership?
We offer a variety of Memberships to fit a variety of needs. We offer the following types of Memberships:

Three Month Flex Membership – This Membership is for a 3 month term and allows you to try out the facility before making the long term commitment. Once the 3 months are up, you are given the opportunity to switch to an annual Membership with the time and money you spent transferred to the new Membership. A Flex Membership includes access to the Co-Ed Fitness Centre, Group Exercise classes, Swimming, Skating, and 6 - 45 minute personalized sessions with a certified trainer. There are no Program Discounts with this Membership.

Lifestyle Membership – This membership comes in Annual and 2 Year Terms and it includes access to the Co-Ed Fitness Centre,  6 - 45 minute personalized sessions with a certified trainer, and a 15% Discount on registered programs.

Lifestyle Family Membership – Everything that a Lifestyle Membership includes plus access to Swimming and Skating. A family is defined as 2 Adults (spouse or partner) and up to 3 Children (under the age of 21) all living in the same household.

Lifestyle Plus Membership - This membership comes in Annual and 2 Year Terms and it includes access to the Co-Ed Fitness Centre, Group Exercise, Cycle Zone classes, Swimming, Skating, 6 - 45 minute personalized sessions with a certified trainer, free access to fitness and wellness registered programs, access to the workout zone, access to our member only times in the Training and Cycle Zones.

Lifestyle Plus Family Membership - Everything that a Lifestyle Plus Membership includes but is for families of 2 Adults (spouse or partner) and up to 3 Children (under the age of 21) all living in the same household.

Pool Memberships – Our pool memberships include just that….the pool! They come in 3 month swim pass, annual, and 2 year terms. Pool Members receive program discounts on Aquatic Programs only.

How much is a Membership?

 

*These prices do not include HST and prices are subjected to change without notice. 

Click here for more detail on our Membership Fees.

Do I have to pay my Membership in full?
No, we have payment plan options if you are unable to pay your Membership in full. You can pay in full, bi-weekly, or monthly. Anyone who does purchase a Membership in full will receive an extra month free at the end of their term.

What is the Stadium SMART Sessions? And is it included in your Memberships?
The Stadium SMART Sessions is exclusive to the Sackville Sports Stadium and is included in all of our Memberships except for the Pool only ones. It is a $300 value program that is included in all memberships and personalized to you. Whether you are a beginner to the Fitness Centre or have lots of experience - this program is for you! The program was developed to help you get the most out of your membership. Our highly trained Certified Trainers will give you:

  • 6 weekly, 45 minute personalized sessions with a highly qualified trainer.
  • Establish healthy exercise habits that fit into your lifestyle.
  • Improved confidence in and out of the gym.

Do I get discounts on Stadium Programs if I am a Member?
Yes! Lifestyle Members receive 15% off registered programs, Lifestyle Plus Member receive free access to fitness and wellness registered programs, and pool members receive 15% off of Aquatic programs!

What is considered a Family Membership?
A family is defined as 2 Adults (spouse or partner) and up to 3 Children (under the age of 21) all living in the same household.

How old do you have to be to become a Member?
You must be 16 years of age or older to purchase a day pass. Those under 16 must obtain parental or guardian permission. You must be 19 years or older to purchase a term Membership. Those under 19 must obtain parental or guardian permission.

Do you offer any corporate discounts?
Yes! We have partnered with some organizations to offer a Membership discount to employees. The ones we are currently partnered with include: Staples Call Centre, RCMP, Teachers Union, Capital Health Employees, IWK, DND, and HRM Water Commission. These employees receive a 10% discount on an annual membership. Employee ID or pay-stub required.

Halifax Regional Municipality (HRM) employees receive a 25% discount on their annual membership. They must show a pay stub or an employee ID to qualify. HRM PAYROLL DEDUCTION Employees of HRM can pay for their membership directly through payroll deduction. This applies to annual (12 month) memberships only.

If your corporation is not on the list we do offer Group Memberships. This is for those who wish to purchases their Annual, Stadium Membership at the same time as their fellow employees and/or friends.

The Group Discounts are as follows:
10% (5-10 memberships purchased at the same time)
15% (11+ memberships purchased at the same time)

We would welcome the opportunity to conduct facility tours for groups to assist them in their decision making and membership processing.

Can I place my Membership on hold?
For your convenience the Stadium makes it possible for you to put your annual membership on hold. Client may put their membership on hold for minimum 2 weeks and maximum 8 weeks, 2 times during the term of the membership. Client must complete a Membership Hold Application. Time will be added onto the end of the membership when hold period is over. Membership payments are collected during the hold period. Time on hold is non-refundable. 2 year plans will have their hold time added to the second year.

I have other Family Members on my Membership, can I place just myself on hold?
No, everyone on the Membership must all be placed on hold.

I need to change my banking information, what is the process?
Please come in and visit with one of our Membership Coordinators and they would be more than happy to assist you in filling out the required form.

I am not using my Membership, can I cancel it?
The Membership Agreement may be cancelled by giving 30 days written notice prior to the membership expiry date or the next membership dues payment date any month thereafter, as long as the initial term has been completed. Should the member choose not to resign the membership at that time, the membership will continue monthly without notice-“automatic renewal”.

You must come in or phone to speak with one of our Membership Coordinators and complete the Sackville Sports Stadium Resignation Request Form. Membership cancellation requests will not be authorized if the member’s membership dues payments or any or all portions of their membership fee or dues are in arrears, or if the member has not fulfilled his or her initial membership term as outlined in the membership agreement. Cancellation requests received later than 30 days prior to the next monthly dues payment date will take effect the next calendar month. We do not accept cancellations by voice mail or e-mail. of the unpaid membership fees.

There are no refunds on 3 month memberships.

Auto-renewal Cancellations: Once a member has completed their initial membership term they may request cancellation of their membership. The Stadium requires 30 Days advanced cancellation notice. The client is required to complete a Resignation Request Form.

I am moving, can I cancel my Membership with no penalty?
We suggest coming in to speak with a Membership Coordinator and filling out a Resignation Request Form. If you are still under the terms of the agreement, we will need proof of address change and this will need to be approved.

I need to cancel due to medical reasons. Can I cancel with no penalty?
We suggest coming in to speak with a Membership Coordinator and filling out a Resignation Request Form. If you are still under the terms of the agreement, we will need a doctors note and this will need to be approved.

I am not using my Membership often, can I transfer my Membership?
We can only transfer a membership between family members of the same family, in the same household and this can only be done if you are still under the initial terms of your agreement.

I currently have a Membership; can I add someone onto it?
Absolutely! Please come in to speak with one of our Membership Coordinators to fill out the form and to learn of any extra costs associated with adding onto the Membership.

I currently have a Membership with another Family Member; can I remove him / her?
Yes you can downgrade your membership. Please come in to speak with one of our Membership Coordinators to fill out the required form. There is a $35 admin fee applied for downgrading your membership.

I currently have a Plus Membership, but I am only using the Fitness Centre. Can I downgrade my Membership?
Yes you can downgrade your membership. Please come in to speak with one of our Membership Coordinators to fill out the required form. There is a $35 admin fee applied for downgrading your membership.

When does the Membership Agreement start?
You have an agreement with us once you have signed the agreement and we have accepted it. If for any reason there was a miscalculation in your Membership Agreement, we have 5 business days after the agreement has been signed to correct it.

Can I change my mind after signing the Membership Agreement?
You can cancel your agreement during your comfort guarantee period. You have 5 business days from the date you sign your initial agreement . This is only applicable for new membership agreements.

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    409 Glendale Drive
    Lower Sackville, Nova Scotia B4C 2T6

    (902) 869-4141
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